Lavish Alice
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Lavish Alice Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lavish Alice has 2.4 star rating based on 38 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Lavish Alice to a friend or colleague.
- Rating Distribution
Pros: Have no pros, Great quality, Beautiful dresses.
Cons: Lack is communication, Returns portal doesnt work, Having to pay customs.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lavish Alice has 2.4 star rating based on 38 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Lavish Alice to a friend or colleague.
- Rating Distribution
Pros: Have no pros, Great quality, Beautiful dresses.
Cons: Lack is communication, Returns portal doesnt work, Having to pay customs.Recent recommendations regarding this business are as follows: "From my experience with Lavish Alice I'd say they're a superb customer focused organisation.", "Definitely not", "Never buy from them", "Definitely needing improvement on customer service", "Do not order unless you are certain to keep the item".
Most users ask Lavish Alice for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Website. Consumers are not pleased with Location and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Lavish Alice Reviews
"LINKEDIN ACCOUNT HACKED (NOT HACKED BY LAVISH ALICE)"
I want to say how wonderful Lavish Alice has been sorting out the problem I had with my LinkedIn account. It wasn't the REAL Lavish Alice who hacked my...
"Disappointed"
Avoid this company dresses nice but if you need return so big trouble you need wait money for 1 months and you paying for postage but they still send not full...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Peterborough, Peterborough
Disappointed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
LINKEDIN ACCOUNT HACKED (NOT HACKED BY LAVISH ALICE)
I want to say how wonderful Lavish Alice has been sorting out the problem I had with my LinkedIn account. It wasn't the REAL Lavish Alice who hacked my account, but some person/bot/idiot hacking into accounts and causing chaos.
So, a huge THANK YOU to Lavish Alice for helping to sort out my problem.
Dear Sir/Madam
My LinkedIn account has been hacked by Lavish Alice by someone purporting to be me...as you can imagine I'm livid. I'm guessing that this is not the work of Lavish Alice - at least I hope not - but please can you put in a complaint to LinkedIn. I have already done this and continue to cooperate with them.
This is not good for your business either.
linkedin.com/in/fionathomasdubai
It is not my photograph although the background photo is.
Regards. Fiona
- Excellent customer service
Preferred solution: Already sorted out by Lavish Alice/LinkedIn
User's recommendation: From my experience with Lavish Alice I'd say they're a superb customer focused organisation.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Mill Hill, Barnet
No response from customer service they don’t boder to reply to emails and there’s not a phone number you can actually speak with someone
User's recommendation: Definitely not
Mill Hill, Barnet
Really desapoint it customer service doesn’t exist not by phone or email no one ever replies
User's recommendation: Never buy from them
Nottingham, Nottingham
To discuss return
Mill Hill, Barnet
Wanted to know the status of my refund
User's recommendation: Definitely needing improvement on customer service
London, England
Horrendous returns policy
User's recommendation: Do not order unless you are certain to keep the item
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Return label
- Nice dresses
- No customer service available
Preferred solution: Full refund
User's recommendation: Dont buy unless you know 100% to keep all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Damaged item
Refund
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not happy they haven’t refunded my money
- All negative
Preferred solution: Full refund
User's recommendation: Do not waste your time to shop in Lavish Alice
TERRIBLE CUSTOMER SERVICE
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Waiting on a refund that I returned on December 2nd 2022
- Delivery service very bad took 2 weeks
Preferred solution: Full refund
User's recommendation: False information on site and customer service very bad
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Croydon, Croydon
Ordered 4 dresses innovember retured one which was a duplicate in a bigger size this was reture ed and I received confirmation email from Lavish Alice the item arrived on 08th December 2022.
4 dresses ordered in november 2 duplicate size 12 and 14..
1 Item size 14 was returned and confirmation email and royal mail tracking recorded lA received item on 08 12.22 (attached)
I have followed up 2 times ref (201560 & 201508) and advised by email on 19.01.23 it will be 1 working day or 48 hours for a response It is now 25th January 2023 I have not received a response
Your Refund policy says 10 to 15 working days. This has way exceeded timescales
I am still waiting for the refund to be debited back to my account.
Lovely dresses however poor customer service is a let down
I will now escalate this as totally unacceptable.
User's recommendation: If you have to retun an item. By the way delivery is £4.00 waiting for your refund is clearly ab issue bought from this company many times never had to return.anything..I won't be shopping with them again. 6 weeks + is unacceptable. I will take it further. Times are very hard .
Not received refund keep trying to email and can never reply cos says email not valid
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Terrible customer service
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
User's recommendation: Be very careful
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